Privacy Policy
Effective Date: April 30, 2025
Last Updated: April 30, 2025
MISSquito Control (“we,” “our,” or “us”) is a service brand operated by Clear Cut Group Inc. (“Clear Cut Group,” “parent company”). We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.
This Privacy Policy explains how personal information is collected, used, disclosed, and protected in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.
1. Scope
This Privacy Policy applies to all personal information collected, used, or disclosed through MISSquito Control, including through our website, services, advertising, and customer interactions.
Clear Cut Group Inc. is the legal entity responsible for the management and protection of personal information collected under the MISSquito Control brand.
2. Definitions
Personal Information
Information about an identifiable individual, excluding business contact information used strictly for business communications.
Consent
Voluntary agreement to the collection, use, and disclosure of personal information for defined purposes.
3. Collection of Personal Information
We collect personal information necessary to deliver mosquito control services and improve customer experience. This may include:
- Contact Information: Name, address, phone number, email
- Property Information: Service address, yard details, treatment preferences
- Service History: Records of services provided and scheduling
- Payment Information: Billing details and transaction records
- Website Usage Data: IP address, browser type, and behavior via cookies and tracking tools
Information is collected directly from you, through our website, or from third parties with your consent.
4. Use of Personal Information
Your information is used to:
- Provide and manage mosquito control services
- Schedule visits and communicate service updates
- Process payments and maintain billing records
- Respond to inquiries and customer support requests
- Improve services, marketing, and website performance
- Comply with legal and regulatory requirements
5. Disclosure of Personal Information
We do not sell personal information.
We may share information with:
- Service Providers: Payment processors, CRM platforms, scheduling tools, and marketing systems used by MISSquito Control and Clear Cut Group
- Internal Teams: Staff and contractors operating under Clear Cut Group who support MISSquito Control services
- Legal Authorities: When required to comply with laws or protect our rights
All third parties are required to protect your information and only use it for approved purposes.
6. Consent
By using MISSquito Control services or submitting your information, you consent to the collection, use, and disclosure outlined in this policy.
You may withdraw consent at any time, subject to legal or contractual limitations and reasonable notice.
7. Security of Personal Information
We use physical, administrative, and technical safeguards to protect personal information from unauthorized access, loss, or misuse.
8. Retention of Personal Information
Personal information is retained only as long as necessary to fulfill service, legal, and business requirements. When no longer needed, it is securely deleted or anonymized.
9. Access and Correction
You have the right to request access to your personal information and request corrections if it is inaccurate.
Requests can be made using the contact details below.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve user experience
- Analyze traffic and performance
- Support advertising and remarketing efforts
You can disable cookies through your browser settings.
11. Third-Party Websites
Our website may contain links to external websites. We are not responsible for their privacy practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
13. Contact Us
For questions about this Privacy Policy or your personal information:
MISSquito Control (operated by Clear Cut Group Inc.)
6447 Lonspur Road
Mississauga, ON L5N 6E5
Email: sales@clearcutgroup.com
Phone: (905) 824-6597